Overview

After some extensive research into telecommunication providers within Hampshire, Baobab Recruitment were seeking a business communications provider that not only offers expert knowledge, but would also go that extra mile to help them throughout their continued growth. After coming across Fivebars on Trustpilot, Baobabs MD got in touch with Louie Armstrong, Fivebars Sales Director and quickly realised that we were the right provider for them.

The brief

Our brief was quite simple, we were asked by the Baobabs Directors to provide a telephone system that was reliable, user friendly and compatible with their busy office environment and that they were being looked after throughout their time with their new communications provider, which, if possible should be provided at a reduced cost, as the Baobabs team were paining around 50% over the amount that they believed they should.

The work

It didn’t take long for the team to decide that our VoIP solution would be the most beneficial and profitable solution to the Baobab team. As the company is continuously growing, VoIP was definitely the best and most flexible solution which is very user friendly and it is easy to move if the team ever decide to move offices. However, as we always look to save our customers as much money as we possibly can, with the new VoIP system, we were able to save Baobab around £2,000 per year on their phone system!

What does the customer think? 

“Having met Louie, we instantly knew that we would be looked after! He was really great at explaining how VoIP works and how we can utilise it for our business. I can only recommend Fivebars, they’ve been fantastic, especially when we moved offices!”

Key achievements and why Fivebars?

As the UK’s most trusted business communications provider, we firmly believe that ‘going the extra mile’ isn’t so much a luxury but an expectation. When Baobab found us online and got in touch it was clear that they weren’t getting the right service and once our team realised just how much money our customer can save on their phone system, VoIP was the obvious solution. Baobab have since expanded their team and moved offices all without any issues and now downtime whilst on the move.

If you think VoIP is the way forward for your business, just get in touch and we’ll be on hand to help and answer any questions.